Professionalism and Attention to Detail

It was a pleasure working with Prideland Home Improvement. The owner, Frank D’Angelo, is dependable, competent, and skilled. Seldom do you encounter a contractor with an artistic eye, who does the job right, and in the process beautifies your home. Their professionalism and attention to detail are superior. We are very delighted with our front walkway and will look no further for our home improvement expert when future needs arise. We recommend Prideland Home Improvement without reservation.

Sincerely,

Mr. Tom Pesciotta & Dr. Diane Kane

Good Communication

Dear Frank,

I just wanted to let you know again how much I appreciate the wonderful job you did with the sunroom addition. The new room really adds value to the house, and I now have a beautiful view where there was a blank wall before. It gives me great satisfaction every time I walk into the room and look around.

Your total commitment to high quality work and customer satisfaction, first and always, impressed me, because it’s rare these days. The addition is so well built no one would guess it wasn’t part of the original house. I especially appreciated your suggestions as we went along. The changes to the deck and the new sidewalk really add to the value of the whole house. And you were even fussier about the painting than I think I would have been!

I also appreciated your concern to communicate with me regularly so I always knew the progress on the job. You stayed right on schedule, and let me know what was going on every step of the way - I never had to call you to ask about progress. The few times I had a question, you usually answered the phone immediately, and if I had to leave a message you returned the call quickly. Also, the way you write your contracts makes it very clear what work is to be done, so there are no misunderstandings at the end of the job.

In short, working with you was a pleasure, and everything about how you approached the job gave me peace of mind. As you know, I already have a few other projects in mind that we will be scheduling. If you ever need to give a reference to a prospective customer, please feel free to have them call me. I’d be very happy to show the room to anyone who wants to see an example of your work.

Thanks for an outstanding job!

Diane Kassmann

Prompt, Comprehensive Service

Prideland Home Improvement, LLC did a wonderful job on our garage floor. We have been enjoying our new concrete floor for a little over a month now. They also replaced our door into the house and closed up a window in the basement that opened into the garage.

There were many reasons we appreciated and would recommend Frank D’Angelo and his company. We were pleased with their promptness, how they kept their word, stayed on schedule, their attention to details, and especially their willingness and availability to discuss things about the job with the customer to be sure the customer had input, and were left comfortable with why and what they were doing things the way they were. Their written contract was precise and well thought out. Nothing was and afterthought and there were no “unplanned” surprises. Everything was done in a careful manner with lots of communication.

Frank goes way out of his way to please his customers and is often on-site doing and overseeing the work. When he does a job for you, you feel like its teamwork between the homeowner and Prideland. You work together to get the repair done and if you have any questions, Frank is just a phone call away.

Frank listens well, he’s courteous and professional, knowledgeable, reliable, and honest. (And even though his company is justifiably called Prideland he’s really very humble!) You’ll get what you paid for with Mr. D’Angelo and it’ll be worth every penny.

You and your workers did a GREAT JOB , Frank! We are continually appreciating your work.

Thanks again!

Ron and Diane Jay

Professionalism, Knowledge, and Respect

Dear Frank,

As we reach the completion of our remodel and addition, we just wanted to thank you for a job that was everything we expected, and hoped, it would be. When we were considering beginning this project we were confident, having worked with you in the past at our previous residence, that you were the contractor for this job.

Your workers were an extension of you and reflected your professionalism, knowledge and respect for other’s needs. Ray, Mark, and Adam were punctual, polite, neat, informative, and most of all, skilled in their professions. Even the sub-contractors Chuck and Dale were helpful and responded to our changes and needs with a series of “no problem”.

Again thanks for everything and for delivering the addition and remodel that we dreamed of. You have helped us to stay in a house we love, that we had begun to outgrow, and now can grow with some more.

Regards,

Sue Amico
Fran and Michele Zaccagnini and family